These terms govern your use of the Mahisoftech CRM Suite — Leads CRM, HRMS, Worksheet & Projects, and Accounts CRM. By creating an account or using any product in the suite, you agree to them.
Last updated: 2 August 2026These Terms & Conditions ("Terms") form a binding agreement between you or the business you represent ("you", "your team") and Mahisoftech, operated out of Kukatpally, Hyderabad, India ("Mahisoftech", "we", "us"). Using any product in the CRM Suite — via web, mobile, or API — means you accept these Terms in full. Software access itself is additionally governed by our End User License Agreement. If you're accepting on behalf of a company, you confirm you're authorised to do so.
Mahisoftech provides a connected, subscription-based business software suite made up of four products sharing one login and record set:
You may subscribe to one, several, or all four products, and add or remove products as your plan allows.
You must be at least 18 years old and able to enter a binding contract to register. You're responsible for the accuracy of the information you provide, for keeping your login credentials confidential, and for all activity carried out under your account, including by employees or team members you invite.
Access to the suite is provided on a subscription basis, billed according to the plan (Starter, Business, or Enterprise) and user count agreed at signup or quote. Fees are payable in advance for each billing cycle. Cancellation, refund eligibility, and what happens to your data afterward are covered in full in our Cancellation Policy.
You agree not to use the suite to:
We may suspend accounts that violate this section while we investigate.
All business data you enter — leads, employee records, worksheets, invoices, and client information — remains your property. We act as a processor of that data on your behalf and only use it to provide, support, and improve the service, as described in our Privacy Policy. You're responsible for having the right to enter any employee or third-party data you upload, including under applicable HR and data protection law.
The software, design, branding, and underlying code of the CRM Suite are owned by Mahisoftech and licensed to you for use during your subscription, not sold. The scope of that licence is set out in our End User License Agreement. You may not copy, modify, or distribute the platform outside that scope.
We aim to keep the suite available at all times but don't guarantee uninterrupted access — scheduled maintenance, updates, or events outside our control may cause downtime. Support is provided by email and phone according to your plan's support level, as outlined on our Pricing page.
The suite is provided "as is." To the extent permitted by law, Mahisoftech is not liable for indirect, incidental, or consequential losses (such as lost profit or lost business data) arising from use of the service. Our total liability for any claim is limited to the fees you paid in the three months before the claim arose.
Either party may terminate the subscription as set out in our Cancellation Policy. We may suspend or terminate access immediately for serious or repeated breach of these Terms, non-payment, or unlawful use.
These Terms are governed by the laws of India. Any dispute arising from them is subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.
We may update these Terms from time to time to reflect changes to the suite or applicable law. Material changes will be notified by email or in-app notice before they take effect. Continued use after that point means you accept the updated Terms.
Reach the Mahisoftech team at support@mahisoftech.com or +91 78930 80808, or write to us at Kukatpally, Hyderabad, India.